Case Study: Church Claims Management
A church had been informed that their multi-peril policy would not be renewed due to a series of claims. Underwriters Group was called with very little lead time to help them secure the necessary insurance coverage for their church.
Strategy/Action:
Through the discovery phase of our Risk Reduction Approach™, we were able to obtain a clear understanding of the issues surrounding the past claims. In turn, we were able to identify the steps necessary for the church to take to remedy the exposures that had resulted in the claims. The church also contracted with Underwriters Group to manage all of their risk exposures on an ongoing basis. With the knowledge that was gained from the analysis, we were able to present a clear picture to the underwriter of the church's situation, and advised them of our plans to develop a comprehensive plan that would minimize the church's exposures moving forward. This transformed them from an uninsurable risk to a good risk for the insurance company.
Result:
Our efforts resulted in a quick turn around in providing the church quality insurance coverage. The church has since formed a long-term partnership with Underwriters Group to help manage their risks over the long haul.
Case Study: Church Lessee Coverage
Underwriters Group received a standard request for an insurance proposal through a well known insurance carrier. As part of our Risk Reduction Approach™, a four step process was done to create a valid picture of the church's current total cost of risk (TCOR). Through this process, we discovered areas of concern, including a significant issue in which coverage for a lessee of the church was improperly included on their current insurance policy. The lessee was a daycare facility, which is quite common within church buildings.
Strategy/Action:
The insurance professional at Underwriters Group clearly understood that this type of coverage is not typically included in a standard church policy. The potential client was advised to seek clarification from their current insurance carrier on how exactly they were covered, while the experts at Underwriters Group set forth to create proposals for both the church and the daycare center.
Result:
The existing insurance carrier admitted that the daycare was in fact not covered by the current policy and therefore had gone uninsured for several years. We were able to quickly get the proper insurance coverage put in place for both the church and the daycare. We also have a continued partnership with the church to manage their TCOR on an ongoing basis.